Shipping policy

Order Processing All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.

Shipping Destinations We currently ship to the United States and select international destinations. If your country is not available at checkout, please contact us at [support@rbnook.com].

Estimated Delivery Times Delivery estimates begin from the date of dispatch, not the date of order:

United States (Standard): 4–10 business days
United States (Expedited): 3–7 business days
International: 10–21 business days
These are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, or circumstances beyond our control.

Shipping Rates Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping promotions, when available, will be applied automatically.

Customs, Duties & Taxes For international orders, customs duties, import taxes, and fees may be assessed by your local customs authority. These charges are the sole responsibility of the recipient and are not included in the order total or shipping cost. RB Nook is not responsible for delays caused by customs clearance.

Order Tracking Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment through the carrier's website.

Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at [support@rbnook.com]. Once a package has been transferred to the carrier, RB Nook is not liable for delays, losses, or damages caused by the carrier or customs authorities.

Incorrect Shipping Address Please ensure your shipping address is accurate at the time of purchase. RB Nook is not responsible for orders delivered to an incorrect address provided by the customer. Address changes after dispatch cannot be guaranteed.

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Shipping policy

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